DBS Bank

Business Function DBS Bank India Ltd. acts as corporate agent (Insurance distributor) to multiple life, general and health insurance companies under the IRDAI guidelines. Albeit, the bancassurance business consists of life, general and health insurance business across various banking channels. This role in particular requires the candidate to manage the general insurance product programs in order to drive the Bank's General insurance business targets. Job Purpose Major task will be to drive fx business in TR segment through branch and digital channel. Analyzes a combination of product usage and product performance data to derive meaningful insights that would serve as a guide to better product and decision making for our business leaders. Key Accountabilities Drive remit business for all the segments Develop platform for inbound remittances Partnership with fintech for outbound remittances under Para 10 of Master Direction - Miscellaneous New product launches :...

Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. Job Purpose Performs, establishes and informs clients of the process flows for corporate action events/settlements. At least meet or exceed clients' agreed service level requirements and achieve high standard of quality and commitment. Key Accountabilities Account opening for various entities including FPI, FVCI, FDI, AIF etc Timeliness - to ensure that all Corporate Announcements and settlements & processing are done within TAT of receipt of announcements or proceeds. Accuracy - to ensure at least 100% accuracy. Should be aware of the...

Business Function Corporate and Investment Banking provides corporate customers with a full range of Commercial banking products and services including cash management services, current accounts time deposits, trade finance, working capital finance, term loans and foreign exchange, Through our continued commitment, DBS has cultivated long standing relationships with its customers in the region that are based on account relationship management, service differentiation product development and rigorous credit standards. Job Purpose The position exists as there is now complete market opportunity that is emerging around Ecosystem/B2S Lending which requires dedicated Product support from Policy/Process/Monitoring and journey standpoint. Key Accountabilities Responsible for overall product management & managing Credit program/policies of SME lending, Alternate Lending programs (Ecosystem led partnerships) & Big-to-small, related programs (SCF, Anchor led) Design &...

Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. Job Purpose To provide one-stop complaints customer service for live chat (text, voice, and video), phone, mail, fax and electronic communications, backend process activities and fully adhering to regulations and compliance policies. This list is complete but not exhaustive of the type of products and services which a Customer Service staff may meet to manage. Key Accountabilities To consistently meet the Digital Ops targets set (KPIs) without compromising quality of service delivery. Complete & meet all customers' requests as per defined...

Business Function As the leading bank in Asia , DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the Consumer Banking business.DBS has a full spectrum of products and services, including deposits, investments, insurance ,mortgages ,credit cards and personal loans ,to help our customers realise their dreams and aspirations. Responsibilities Grow income from Mutual fund distribution business (trail revenue) and Asset under Management (AUMs) for the Bank and achieve the same in line with budgets. Conceptualize innovative products leading to overall revenue generation of investment income. Co ordinate with regional team for New product approval, update on various business metrics. Conduct regular Reviews of existing Mutual Fund schemes and provide inputs in Fund selection Process. Prepare effective product updates to be shared with all stakeholders. Creating Product awareness among branches...

Business Function Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. Job Purpose The role is to handle Inbound Calls & Chats for banking and credit card customers at Officer/Asst Officer Grade. The volume handled per month is ~35,000 Calls & Chats, 8,000 Service Requests, 2000 Social Media Posts & 7000 Emails. Meet the defined KPIs parameters consistently Job Duties & Responsibilities To adhere to professional standards of behaviour & conduct in dealing with customers & fellow staff To proactively identify opportunities to improve the service performance Should exemplify and be aligned to DBS...

Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels Roles & Responsibilities • Ensures all production changes are made in accordance with lifecycle methodology and risk guidelines • Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders • Provide level 2/3 application support • Field incoming incident tickets from end users to resolve application issues • Provide root cause analysis techniques to determine cause and resolve complex system issues • Work with onsite/regional teams across multiple technologies/applications • Test...

Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. Responsibilities Responsible for monitoring out Daily reconciliation of all accounts in a timely and accurate manner whilst identifying breaks. Ensure defined Regulatory reporting's are carried out in a timely and accurate manner. Sound understanding of local laws and regulation applicable to the reporting entity. Highlighting risks if any which are identified as a part of performing reconciliations and necessary regulatory reporting's. Resolution of the gaps identified by carrying out a root cause analysis & ensuring a permanent fix is put in...

Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. Job Purpose A team member to build and drive the implementation of first line of defense to proactive manage operational risk within T&O. Requirements Operational Risk, Outsourcing Risk & Governance responsibilities High risk orientation and vendor risk management skills High Rated employee in current role with experience of Ops, Ops risk and preferably from Audit or COO team with a governance mindset. Managing senior stakehoders effectively Understanding of all banking products , accounting , Operatiosn risk related to product.....

Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. Job Purpose Purpose of this job is to own & be accountable for the Change the Bank role in Business care with key focus on Demand Management, Complaints reduction, automation & Improvement opportunities in the run the bank function. Requirements As a Senior team member, you will be in charge & responsible for effectively managing and optimizing customer demand (Calls & emails - fulfillment & Complaints) at Business Care. Towards this, you will Work in tandem with the Run the bank activities & suggest areas of potential...

Business Function Audit helps the Board and Executive Management meet the strategic and operational objectives of the DBS Group. We conduct independent checks to ensure that the Group's risk and control processes are adequate and effective. All our team members are highly sought-after professionals who work as trusted advisors to our clients, in all matters related to a company's internal controls. Responsibilities Execute the assigned audit engagements efficiently and effectively and communicate audit findings and recommendations. Undertake audit projects to provide reliable and independent assurance. Identify & assess potential risks in accordance with current regulatory requirements & evolving technology landscape in digital banking initiatives. Advise and apprise promptly the Head of Internal Audit and/or VP of the team of all major risk, control and regulatory issues arising during the audit. Establish and build relationships with...

Job Purpose To manage Network infrastructure for Bank & making infra-available for business with high availability along with internal & external connectivity. The Network Engineer's role is to ensure the stability and integrity of data, security and wireless network services. This is achieved by planning, designing, and developing networks across the organization. In addition, the Network Engineer will participate with the installation, monitoring, maintenance, support, and optimization of all network hardware, software, and communication links. This individual will also analyze and resolve network hardware and software problems in a timely and accurate fashion. Key Accountabilities To manage and support network infrastructure for bank. Design & Troubleshooting Vendor Management Audit and Risk Management Vulnerable Management Job Duties & responsibilities 10-12 years of experience in Network security devices, routing and switches. Strong...

Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. Job Purpose To manage all the operational activities, responsible for ensuring smooth & efficient execution of treasury transactions & maintaining accurate records Key Accountabilities Ensuring day to day smooth operations of treasury and markets, including processing, settlement and timely reporting and reconciliation of the accounts. Handling budgeting for the department. Driving STP, efficiency and productivity of the unit. Requirements Ensuring compliance with regulatory guidelines and internal policies of treasury operations...

Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels Roles & Responsibilities • Ensures all production changes are made in accordance with lifecycle methodology and risk guidelines • Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders • Provide level 2/3 application support • Field incoming incident tickets from end users to resolve application issues • Provide root cause analysis techniques to determine cause and resolve complex system issues • Work with onsite/regional teams across multiple technologies/applications • Test...

Business Function As the leading bank in Asia , DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the Consumer Banking business.DBS has a full spectrum of products and services, including deposits, investments, insurance ,mortgages ,credit cards and personal loans ,to help our customers realise their dreams and aspirations. Responsibilities Grow income from Mutual fund distribution business (trail revenue) and Asset under Management (AUMs) for the Bank and achieve the same in line with budgets. Conceptualize innovative products leading to overall revenue generation of investment income. Co ordinate with regional team for New product approval, update on various business metrics. Conduct regular Reviews of existing Mutual Fund schemes and provide inputs in Fund selection Process. Prepare effective product updates to be shared with all stakeholders. Creating Product awareness among branches...

Business Function As the leading bank in Asia , DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the Consumer Banking business.DBS has a full spectrum of products and services, including deposits, investments, insurance ,mortgages ,credit cards and personal loans ,to help our customers realise their dreams and aspirations. Responsibilities Grow income from Mutual fund distribution business (trail revenue) and Asset under Management (AUMs) for the Bank and achieve the same in line with budgets. Conceptualize innovative products leading to overall revenue generation of investment income. Co ordinate with regional team for New product approval, update on various business metrics. Conduct regular Reviews of existing Mutual Fund schemes and provide inputs in Fund selection Process. Prepare effective product updates to be shared with all stakeholders. Creating Product awareness among branches...

Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. Job Purpose Needs to identify the risk & control issues through continuous monitoring and data analytics. The said candidate needs to collaborate with various stake holders on matter of reconciliation methodology, regulatory reporting, and control aspects for seamless functioning of the unit. To identify areas of risk and control and work with units to ensure the same are minimized. Excellent communication skills along with in depth analytical skill is mandatory. Key Accountabilities To supervise various Recon process and collaborate...

Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique positionto help our customer realise their dreams and ambitions. As a market leader in the consumer Banking Business, DBS has a full spectrum of products and Services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations ate every life stage. Our financial solutions are not only te best in the business - they were made just right for you. Job Purpose To support the data driven decision making for DBS products, processes, and business through the creation of data dashboards, infographics, models per business requirement. Key Accountabilities Identify insights (opportunities) for Wealth Business growth and communicate results and ideas to key decision makers Regular portfolio health check-ups through Business Insights and identifying areas of growth and areas of sluggishness within Wealth...

Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble, and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability, and innovation. In Group T&O, we manage most of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. Roles & Responsibilities End to End Handing of Finacle application production issues with work ranging from incident analysis, Code fix, SIT Testing, UAT Test planning (Scope, duration), UAT support for user, Source promotion to production Finacle customization or product experience Application automation and improvements ranging from performance and operational improvements, identification and remediation of system and process Toils Working in a stretch role to take forward production issues from analysis to production fix/deployment Follow Production...

Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. Job Purpose Manage day to day transaction of Institutional Banking Group clients in Trade, Cash and Loans. Work closely with the client, Central Operations, Business unit, Branch, Bizcare India and other stake holders to ensure both transactional and non-transactional gets addressed and resolved. Drive metrics to ensure seamless servicing. Key Accountabilities Client servicing and handholding of Trade, Cash and Loans transactions. Incumbent would be the single point of contact for the client for all trade transactions. Requirements Managing day to...